Terms & Conditions

These Terms and Conditions apply to softglimmer.in, operated by Softglimmer Services, and to hosting, domains and related digital services purchased through this website. 1. Agreement By creating an account, purchasing hosting or domains, or using any service on this platform, you agree to these Terms & Conditions. 2. Services We provide web hosting, domain registration, email, billing, and related infrastructure. Features vary by plan. We may update plans, pricing, or features with reasonable notice. 3. Acceptable use You must not use our services for spam, malware, phishing, copyright infringement, illegal content, or activity that harms network stability. We may suspend or terminate accounts that violate acceptable use. 4. Billing & renewals Fees are billed in advance unless stated otherwise. Renewals are automatic when enabled. You are responsible for keeping payment methods current. GST-compliant invoices are issued for Indian customers where applicable. 5. Uptime & support We target high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced when practical. Support is provided via tickets and email during published hours. 6. Suspension & termination We may suspend service for non-payment, abuse, or legal requirements. You may cancel according to our refund policy. Upon termination, data may be deleted after a grace period. 7. Limitation of liability To the maximum extent permitted by law, our liability is limited to fees paid for the affected service in the prior three months. We are not liable for indirect or consequential damages. 8. Changes We may update these terms. Material changes will be posted on this page. Continued use after changes constitutes acceptance. 9. Contact Questions about these terms: use the contact details in the site footer or open a support ticket from your dashboard. Business and customer-support details Softglimmer Services Website: https://softglimmer.in Business address: Bariatu, Ranchi, Jharkhand - 834009 Customer support: support@softglimmer.com General enquiries: info@softglimmer.com Phone: +91 62045 76649 Support hours: Mon–Sat, 10:00–19:00 IST Grievance officer: Raj, Support Executive Grievances and complaints: support@softglimmer.com | +91 62045 76649